Privacy
Your privacy is important to us, and we want you to be confident that the information you give us when using our site is safe and secure. In this Privacy Policy we'll explain how we use it to give you a better, more personalised WealthyMinds experience.
We'll also tell you how and why we collect your personal information, your rights and choices when it comes to these details, as well as the steps we take to keep it secure and confidential.
What this privacy covers
This is the Privacy Policy for the wealthyminds.com website, social media content and our online community.
WealthyMinds (referred to in this policy as "we", "us" or "our") is the "controller" under data protection laws. Where we're processing your personal information in relation to our content and/or Site, we're controller of your personal information.
The main purposes we collect and process your personal information are: to show you relevant content and to improve your experience on the Site; provide the services you sign up for, such as our membership services; communicate with you directly when you've agreed to it, or when the law allows us to do this.
To operate the WealthyMinds tools on our Site we may sometimes need to share your personal information with other businesses. They'll be responsible for how they process your personal information.
Our Site contains external links to other websites that aren't subject to this Privacy Policy. We're not liable for anything that happens if you use them.
Personal information we collect
The information we collect will depend on how you're using our Site and should usually be clear to you at the time we collect it, eg, for our newsletter, we'll ask for an email address. If you're using one of our tools we may, depending on the tool, need to get a range of information, such as your name, marital status, benefit entitlements, income and bank account details. We may also use cookies and other tracking technology to collect information about your online browsing behaviour and any devices you've used to access our Site.
How we collect and use your personal information
When you request certain products via application forms on our Site we'll use your personal information so that we can manage your request. If we need to pass your personal information to someone else to meet your request, we'll make it clear at the time you give us your personal information.
If you've given us permission, we'll also contact you to let you know about consumer news, other MoneySaving tips, products and exclusives which we think you may be interested in.
Why do we process your information?
We'll only collect and use your personal information in accordance with data protection laws. Our grounds for processing your personal information are:
- Performance of a contract – To provide you with the services you sign up to.
- Consent – We'll only collect and process your personal information where necessary and if you've consented for us to do so. For example, when you register to receive our newsletter.
- Legitimate Interests – We may use and process some of your personal information where we've sensible and legitimate business grounds for doing so. Under European privacy laws there is a concept of "legitimate interests" as a justification for processing your personal information.
You have a right to object to our use of your personal information for these legitimate interests, including a right to object to profiling by us.
Your information rights and responsibilities
You have certain rights in relation to the personal information we hold on you:
Right to access – The right to a copy of the personal information we hold about you. We'll ask you to describe the information you require, as well as letting us know about any other email addresses you've used on our Site, to enable us to trace your personal information. Depending on the nature of your request, we may also ask you for your full name, your date of birth and your full address and documents to allow us to verify your identity. Requests for copies of your personal information will be dealt with within one month, unless your request is complicated or if you've made a large number of requests. In these circumstances it may take us longer to deal with your request, in which case we'll let you know;
Right to correct – The right to have your personal information corrected if it is inaccurate or incomplete. Requests for us to correct your personal information will be dealt with within one month, unless your request is complicated or if you've made a large number of requests. In these circumstances it may take us longer to deal with your request, in which case we'll let you know. If we believe that your personal information is accurate, we'll let you know that we won't be amending your personal information and why;
Right to erasure and to restrict our use of your information – The right to request that we delete or remove your personal information from our systems. Data protection laws give exceptions to this right which, if applicable, we'll explain in our response to you;
Right to restrict our use of your information – In some circumstances you can 'block' us from using your personal information or limit the way in which we can use it;
Right to data portability – The right to request that we move, copy or transfer your personal information;
Right to object – The right to object to our use of your personal information including where we use it for our legitimate interests, or where we use your personal information to carry out profiling to inform our market research and user demographics. If you raise an objection we'll stop processing your personal information unless very exceptional circumstances apply, in which case we'll let you know why we're continuing to process your personal information.
Withdrawal of consent – Where you've provided us with consent to use your personal information, you can withdraw this at any time.
We'll use reasonable efforts consistent with our legal duty to provide you with your rights in accordance with data protection laws.
To make enquiries, exercise any of your rights set out in this Privacy Policy and/or make a complaint please email contact@wealthymindofash.com.
If you're not satisfied with the way any complaint you make in relation to your personal information is handled by us then you may be able to refer your complaint to the relevant data protection regulator. In the UK, this is the Information Commissioner's Office.
Cookies
We use cookies (not the type you eat, but files which are sent by us to your computer or other devices), web beacons, pixel tags and tracking technology to help improve the functionality and performance of our Site.
The information coming from our use of cookies will be aggregated to provide statistical information about the usage of our Site. However, we don't use any information derived from cookies, nor any IP addresses we collect, to identify any individual user of our Site.
Some third-party technology we use (eg, embedded videos, social sharing) also drop cookies to improve your experience on their sites.
For details on what cookies we use, information on how to stop them being stored or how to delete ones already stored, please email us at contact@wealthymindofash.com.
Where we store your data
Keeping information about you secure is very important to us so we store and process your personal information in accordance with the high standards required under data protection laws. From time to time and for operational reasons the personal information we collect from you may be transferred to and stored in countries outside of the European Economic Area ("EEA"). Your information may also be processed by some of our service providers which operate outside the EEA. Different countries have different data protection and security laws and some of these don't offer the same level of protection as you enjoy under UK data protection laws. However, when we appoint our service providers to help us provide products and services to you (which may include some based in the USA), we take care to ensure that we've put in place contractual protections, for example European Commission-approved contractual clauses, and that our service providers have appropriate security measures in place.
How long do we keep your personal information?
Unless a longer retention period is required or permitted by law, we'll only hold your personal information on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request it is deleted. Generally, you can expect us to keep your personal information while you use our services. Where you've applied for or purchased products or services via the Site we'll need to keep your personal information for longer for accounting purposes – up to seven (7) years following the date on which it is provided to us. If, having registered for any of our services, you don't use them for a reasonable time (which may vary depending on the service(s) you've registered for) we may contact you to ensure you're still happy to receive communications from us. Even if you delete, or ask us to delete your personal information it may persist on back-up or archival media for legal, tax or regulatory purposes.